OVERVIEW

The NehaNet Product Selector delivers the best in self-service web-based product selection to boost customer loyalty while minimizing impact to your resources. The internet accessed system allows your customers, channel partners and field teams to quickly and easily find a product based on their specific criteria without making a phone call or sending an email.

BUSINESS BENEFITS:

Increased Productivity

Get your sales team focused on winning a new design rather than spending time identifying parts and sifting through complex product information. By giving your customers the ability to find the product that meets their needs, you can eliminate unnecessary phone calls and emails to your sales and support teams.

Improved Customer Satisfaction and Retention

Your customers will always get results when they search for a product in your system; don’t let their search for an important part search return with “no results found”. This all-tofamiliar message in traditional Parametric Search engines is the fastest way to drive customers to your competitors.

Increased Leads and Opportunities

Tie your product catalog and customer search results to your Sales Automation System, generating new leads or even opportunities for your extended sales team. With integration to your quoting and sample request systems, customers can easily get quotes or samples sent to them while your Sales system creates a new lead or opportunity for follow-up.

Field Sales Rep and Distribution Channel Productivity

Your company will only get a fraction of the mindshare from a rep firm and probably less from a distributor, which is why it is important for your business to make it easy for them to find and recommend your products without waiting for a Sales Engineer or Field Support person to get back to them.

Powerful Analytics Tools

Marketing, Sales and Support teams can run reports and track statistics to gain an understanding of customer traffic, campaign effectiveness, trends by product family, user feedback and more.