OVERVIEW

The NehaNet Solution Advisor system is an advanced solution identification tool that will enable your customers and field sales teams to find the correct product solution set for a specific need without making a phone call or sending an email. This powerful system creates an easy-to-use interactive on-line environment for your customers and field sales teams to identify the product or products that fit their requirements.

BUSINESS BENEFITS:

Improve Customer Satisfaction and Retention

Your customers and field sales teams will be able to interact with your system to identify the product solution set they need. The interaction is automated and user friendly, giving your customers and field teams a quality experience that delivers results.

Guide Customers to the Best Solution

NehaNet’s patent pending technology takes customer requirements, such as features, price and availability, and maps those to your product data, such as features, margins and inventory, and then returns the optimal product or combination of products that represent the best solution for you and your customer.

Increase Productivity

Get your sales team focused on winning new designs rather than looking up design references or product relationship hierarchies. Your company will be able to minimize phone calls and emails to your sales and support teams from customers and field reps looking for product relationships and solution sets that fit a particular design.

Increase Leads and Opportunities

Tie solution results to your Sales Automation System, allowing customers to instantly request quotes or samples, which can generate new leads or opportunities for your extended sales team. You can also track which customers looked at specific solutions and then manage those accounts accordingly.

Optimized for You and Your Customers

The Solution Advisor system includes a set of sophisticated trade-off optimization algorithms that intelligently match inter-related trade-offs of customers with those of the manufacturers.

Powerful Analytics Tools

Marketing, Sales and Support teams can run reports and track statistics to gain an understanding of catalog traffic, campaign effectiveness, trends by product family, summary of user feedback and more.

Field Sales Rep and Distribution Channel Productivity

Your company will only get twenty percent mindshare from a rep firm and probably less from a distributor, that’s why it is important for your business to make it easy for them to find and recommend your product solution sets without waiting for a Sales Engineer or Field Support person to get back to them.